Shipping Policy
Shipping Costs:
Shipping cost is AED 160 per watch and we use DHL as our service provider.
Delivery Times:
1-7 Business Days
Shipping Restrictions:
Some countries have restrictions on the import of certain items, including watches. Please check your country’s import regulations before placing an order on our website. We are not responsible for any customs issues that may arise.
Lost or Damaged Packages:
In the rare event that your package is lost or damaged during transit, please contact our customer service team for assistance. We will work with the carrier to resolve the issue and ensure that you receive your order.
Signature Required:
For orders over a certain value, a signature may be required upon delivery to ensure the safe receipt of your package. Please make sure someone is available to sign for your order at the delivery address provided.
Contact Us:
If you have any questions or concerns about our shipping policy, please contact our customer service team for assistance. We are here to help and ensure that your shopping experience with us is a positive one.
Returns Policy:
We do not accept returns. Exchanges are possible in case of defects or if the wrong item was shipped. In such cases, we cover the return shipping costs.
Please note that both shipping and returns are handled by the manufacturers. Average delivery costs and timeframes are decided upon which brands and their country of origin.