Shipping policy
Last Updated: October 2025
Thank you for shopping with Watch Kompany. We take pride in delivering premium microbrand watches safely and efficiently to your doorstep. Please review our shipping policy below.
1. Shipping Coverage
We ship worldwide, including the UAE, GCC, Europe, Asia, and the Americas.
Customs duties, taxes, or import fees (if applicable) are the buyer’s responsibility. Please check your local regulations before placing an order.
2. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
If there is any delay or stock issue, we will notify you by email.
3. Estimated Delivery Time
| Region | Estimated Delivery Time |
|---|---|
| UAE | 1–2 business days |
| GCC Countries | 2–7 business days |
| International | 5–15 business days |
Delivery times are estimates and may vary due to customs or courier delays.
4. Shipping Charges
Shipping costs are calculated at checkout based on destination, package weight, and shipping method.
Free shipping may apply to selected orders or promotions.
5. Tracking Information
Once your order has been shipped, you will receive an email containing the tracking number and courier details.
You can use this information to track your shipment until delivery.
6. Damaged or Lost Packages
If your order arrives damaged or does not arrive within the expected timeframe, please contact us within 48 hours of receiving the package (or expected delivery date).
We’ll work with the courier to resolve the issue promptly.
7. Returns Related to Shipping
If you wish to return a product, please refer to our Return Policy.
Return shipping costs are the customer’s responsibility unless the item was received damaged, defective, or incorrect.
8. Contact Us
For any shipping-related queries, please contact us at:
📧 support@watchkompany.com
